Patient Resources Patient Resources Patient Concerns and ComplaintsPatients have the right to file complaints regarding quality-of-care concerns or safety issues to the Administrator On Call at Monroe Regional Hospital at (662) 319-2051 or by notifying CIHQ.To contact CIHQ:Online: https://cihq.org/complaint Mail: Center for Improvement in Healthcare Quality P.O. Box 1540 Mexia, TX 76667 Attn: Chief Executive OfficerPhone: 512-661-2813CIHQ accredits Monroe Regional Hospital.